Frequently Asked Questions

Our Customer Service is always happy to answer your questions via email grandtours@canossa.com or by phone at +39 0522 421096.

What's included

Everything you need to enjoy a week of luxury and adrenaline is included;

 5* Hotel accommodation

All meals: breakfasts, coffee-breaks, lunches, dinners

Beverages to include soft drinks and wine served at dinners

Expertise and services of our Experience Managers

Guided visit to landmarks and other points of interest by local experts

Shuttle Transfers when required

Special events, including wine tastings and other selected experiences as listed in the Tour program

Parking fees and tickets for visits

Luggage transportation when changing hotel and porterage fees

Memorabilia item

All taxes

Not included: flights to/from the event and personal expenses

How long are we driving each day?

Driving time is between 2 – 4 hours per day and includes many stops for visits, coffee breaks, lunches and photo opportunities. Our tours are well balanced between driving, sightseeing, fine dining and relaxation.

Will I have some free time during the Tour?

Yes, of course. There will be time for shopping, relax and simply enjoy the beauty of Italy around you.

How do your Experience Managers support the tour?

Our Experience Managers will accompany you throughout your journey and will be able to assist you with any need or specific request.

Do i have to transport my own luggage?

You can choose to bring your luggage with you or just leave it with our staff every time you leave the hotel. They will bring it to the next hotel in a dedicated van.

How large will my group be?

Canossa Grand Tours are luxury group travels. You will be sharing this amazing holiday with a limited number of fellow passionate travelers. Each tour is limited to a maximum of 10 cars.

Are children welcome on all Canossa Grand Tours?

Kids are always welcome. Two children 10 and under or one junior 11 to 17 years old sharing the room with two adults joins the tour free of charge; second junior between 11 and 17 years will pay only 50% of the fee. We regret we cannot accommodate more than 4 persons per car. Consider using 2 cars if kids are tall; family discount for two cars: 50% off on the second car.

If you are travelling with kids we suggest to opt for one of our “Teens” Grand Tours.

If I'm travelling alone are there extra costs?

Please contact our costumer service to get a dedicated quotation.

What is Canossa Events' privacy policy?

Canossa Events complies to European “GDPR” regulations on privacy and data protection. Sales in United States and Canada are handled by Canossa Events North America, which also complies with the US regulations.

Please refer to Canossa Grand Tours Privacy Policy page.

Do you charge any additional fees?

There are not going to be hidden costs!

Do I need an international driving licence to participate in the Canossa Grand Tour?

You need a driving license valid in Italy. Travellers from certain countries will need an “International Driving Permit” or an official translation.

All EU driving license are valid in Italy.

Travellers from the U.S. should obtain an International Driving Permit. They may also use their valid American driver’s license if accompanied by an official translation in Italian.

More information can be found here: https://it.usembassy.gov/u-s-citizen-services/local-resources-of-u-s-citizens/transportation-driving/

Feel free to contact us should you need any further information

Elena Incerti
Head of Customer Service
mobile +39 328 3917094
Manuela Cantarelli
Customer relation manager
mobile +39 328 3771056
Valentina Ligabue
Project Manager
mobile +39 338 8113327